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Human Resources
707-825-2722

Office Hours
MONDAY TO FRIDAY:
9 am to 5 pm

CLOSED FOR LUNCH:
Noon to 1 pm

CLOSED:
Saturday & Sunday

Applications Accepted

EMAIL: Complete application, save a copy and forward with resume, if available, to: hr@cheraeheights.com

MAIL: Complete application, print and mail with resume, if available, to:
Cher-Ae Heights Casino HR
PO BOX 610
Trinidad, CA 95570

IN-PERSON: Applications are accepted during normal HR business hours, Monday to Friday.

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Gift Shop Clerk

Responsibilities:

Incumbent is responsible for sales of all items located in the Gift Shop, assisting Casino Customers in a polite and courteous way, as well as providing up to date and accurate information on casino events and/or promotions. Incumbent is also responsible for stocking inventory, providing exceptional customer service, protecting company assets and helping Player’s Club when needed.

• Provides positive, proactive, customer service to all Casino Customers.
• Provides positive, proactive, customer service example to other Casino employees.
• Ability to operate cash register, conduct cash/credit card sales, and balance shift bank as well as operate other office equipment as needed.
• Routine stocking, cleaning, and other general maintenance as required.
• Provides information to players and other employees on current casino events and activities.
• Greets all customers immediately with a friendly and sincere welcome; remains calm and attentive, especially during heavy casino activity.
• Maintains a polite, professional and attentive behavior at all times towards customers and employees.
• Acknowledge known and repeat players in a polite, courteous and professional manner.
• Ensures compliance with Tribal, State, Federal, and NIGC regulations.
• Ensures control/protection of company assets.

Requirements:

• Current California Driver’s license.
• Must pass pre-employment drug screen.
• Must qualify for Tribal Gaming License.


• Should have good customer relation skills.
• Must qualify for Tribal Gaming License.
• Ability to follow directions, written or oral.
• Indian Preference.
• Must pass pre-employment drug screen test.
• Must be age 21 and older.


Please note that some positions may be part-time.

This is an alcohol and drug free workplace with mandatory testing. Indian preference. For more information, please contact Human Resources 707-825-2722.